Privacy Policy

This Privacy Policy explains how Plinko (India) collects, uses, shares, and protects personal information when you visit or use our website and related services. Effective date: August 13, 2026.

About this Policy

This page describes our privacy practices for users in India who access the Plinko website and services. By using our site, you acknowledge this Policy. You can return to Plinko at any time to continue browsing.

Information We Collect

We may collect information you provide directly, information collected automatically when you use the site, and information we receive from service providers as permitted by law.

Account details (such as username, password, and profile settings).
Contact details (such as email address and support messages).
Identity/age-verification information where required for compliance (such as date of birth and verification status).
Payment and transaction information (such as deposit/withdrawal history and payment method type; we do not store full card numbers where a payment processor is used).
Device information (such as device type, operating system, browser type, and language).
Log and usage data (such as pages viewed, clicks, session duration, and referring/exit pages).
Approximate location data derived from IP address (such as city/region level).
IP address and network identifiers.
Cookies and similar technologies data (such as cookie IDs and preferences).
Communications with us (such as emails and customer support chats where enabled).
Marketing preferences (such as opt-in/opt-out choices).
Fraud-prevention and security signals (such as suspicious activity indicators).
Responsible gaming and self-exclusion information where you provide it or it is required to enforce restrictions.
User-generated content you submit (such as feedback or reviews, if available).
Information from third-party partners you authorize or that provide services on our behalf (subject to their and our policies).

We also collect information automatically through standard web technologies to operate, maintain, and secure the site.

Cookie data used to remember preferences and enable core site functions.
Analytics data used to understand performance and improve the user experience.
Security data used to detect abuse, bot activity, and unauthorized access attempts.
Advertising/attribution data where permitted, to measure marketing effectiveness.

How We Use Information

We use personal information only as necessary to provide our services, meet legal obligations, protect users and the platform, and improve our offerings.

To create, administer, and secure your account.
To provide website features and deliver requested services.
To process transactions and maintain records of activity.
To verify identity and age where required.
To prevent fraud, cheating, abuse, and unauthorized access.
To monitor, troubleshoot, and maintain site performance and reliability.
To comply with applicable laws, regulations, and lawful requests.
To enforce our terms, policies, and responsible gaming measures.
To respond to inquiries and provide customer support.
To send service messages (such as security alerts and policy updates).
To personalize content and remember your preferences.
To conduct analytics, research, and product improvement.
To measure and optimize marketing campaigns where permitted.
To provide promotions or newsletters if you opt in, and to honor opt-out requests.
To create aggregated or de-identified data for reporting and insights.
To protect the rights, safety, and property of users, Plinko, and third parties.
To manage corporate changes such as restructuring or service transitions (subject to this Policy).

We aim to minimize data collection and use it in a way that is compatible with the purpose for which it was collected.

Where required, we rely on your consent; otherwise, we process information based on legitimate interests, contractual necessity, and/or legal compliance, as applicable.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].

We will review and respond within a reasonable timeframe and may request information to verify your identity before acting on certain requests.

Cookies and Similar Technologies

We use cookies, pixels, SDKs, and similar technologies to operate the website, remember your preferences, improve performance, and help keep the service secure.

Types of cookies and similar technologies we may use include:

Strictly necessary: Used to enable core functions such as navigation, security, and basic site operation.
Functional: Used to remember your choices (for example, language and settings) and enhance usability.
Analytics: Used to understand usage patterns and improve the website (for example, which pages are most visited).
Marketing: Used, where permitted, to measure advertising effectiveness and reduce irrelevant ads.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality and your experience.

Where required by applicable law, we will request your consent for non-essential cookies and honor your choices.

Sharing of Information

We may share personal information with service providers and partners who help us operate the site and provide services (for example, hosting, analytics, customer support, and payment processing), under appropriate contractual safeguards.

We may disclose information to comply with law, regulation, legal process, or lawful requests from competent authorities, including as necessary to protect rights and safety.

We may share information to enforce our terms and policies, to investigate suspected fraud or security incidents, or to protect the integrity of our services.

If we are involved in a merger, acquisition, restructuring, or asset sale, information may be transferred as part of that transaction, subject to appropriate protections and continued application of this Policy or a successor policy.

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We do not sell your personal information in exchange for money. If we engage in practices considered “sale” or “sharing” under certain privacy laws, we will provide any required notices and choices.

Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of certain personal information, and to object to or restrict certain processing. To submit a request, please email [email protected] and include sufficient details for us to respond.

Marketing Preferences

You can opt out of marketing emails at any time by following the unsubscribe instructions in the message or by contacting [email protected]. Service and security communications may still be sent when necessary.

Data Retention

We retain personal information for as long as needed to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. To ask about retention or request deletion where applicable, contact [email protected].

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than India where we or our service providers operate. When we transfer information, we use safeguards intended to protect it in line with this Policy and applicable law, such as:

Contractual safeguards: Data protection terms with vendors and partners.
Access controls: Role-based access and authentication measures.
Security reviews: Vendor due diligence and ongoing monitoring where appropriate.
Data minimization: Limiting transfers to what is necessary for the stated purposes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” shown on this page reflects the latest version as of August 13, 2026. Continued use of the site after changes become effective indicates acceptance of the updated Policy.